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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Yang Chen

July 8, 2024

5  out of  5 rating by Yang Chen
"Was on the phone with Emily to transfer my insurance from another state. She was really friendly and helpful, which made the process very pleasant. She even gave me food recommendations since I am new to the area."
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Sabrina Porter

June 12, 2024

5  out of  5 rating by Sabrina Porter
"The agents at Jason Reed are the BEST I've ever worked with. They definitely put the customer first! If there's anyway they can help you they will!!"
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Bosslife bosslife

June 10, 2024

5  out of  5 rating by Bosslife bosslife
"Nothing but great things to say about the office and the staff as a whole. Each and everytime I've called they have answered and went above and beyond to help me. They just make u feel like your talking to family and I appreciate that in these days of automation."
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Ashraf Abukhalaf

June 5, 2024

5  out of  5 rating by Ashraf Abukhalaf
"5/5 experience. I spoke with Summer, and she was great. She was very informative, helpful, and understanding of my insurance needs. I would recommend to a friend. Thanks Summer."
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Sid Vadlamani

June 3, 2024

5  out of  5 rating by Sid Vadlamani
"I’ve been a State Farm customer with Jason Reed as my agent for many years now and I have nothing but amazing things to say! For starters, Jason and his team (Summer, Emily and Taylor) are some of the most courteous, helpful and friendly folks to interact with. Even though I don’t live in DFW anymore, I still keep Jason as my agent because I know that he and his team genuinely care about their clients and want to do good by them. I’ve never had a negative experience dealing with them and I feel like it’s a small family. Overall, if you’re anywhere in Texas and are looking for solid insurance coverage with super friendly and helpful customer service, look no further!"
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Regina Bailey

May 22, 2024

5  out of  5 rating by Regina Bailey
"Emily was awesome! Thank you so much."
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Jerry Missig

May 16, 2024

5  out of  5 rating by Jerry Missig
"Agent Summer Austin is very efficient and was a great help today. She was able to locate and share some aged information I needed for an Estate Plan."
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Stephanie K

May 2, 2024

5  out of  5 rating by Stephanie K
"Summer was incredibly helpful, getting me all the information I needed for my move and beyond! The new complex had some requirements I'd not seen from previous complexes, but she was able to explain what they meant and what I would need to do. Every time I've had to move it's been such a seamless process to update my information with them. Thanks guys!"
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Tony Kea

April 26, 2024

5  out of  5 rating by Tony Kea
"Summer & Jason are amazing! They treat you like family and don’t spend time on what they can’t do for you….but what they can do. Hard to find this level of service these days. Kudos to this office! The Kea Family"
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Amber Brown

April 16, 2024

5  out of  5 rating by Amber Brown
"I was shopping around for auto/renter’s insurance and came across State Farm and decided to request a quote. I am so glad I did!! Emily Burke contacted me and she was so helpful, thorough and so friendly!! I am so happy that I will have her on my side for my insurance needs!! Thank you so much Emily - you’re awesome!!"
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KyRee Bennett

April 9, 2024

5  out of  5 rating by KyRee Bennett
"My experience with Jason’s team is always so warm and welcoming, thanks to Summer! She is so knowledgeable and quick to respond she’s always professional and continuously goes above and beyond. Summer is an incredible asset to this business!"
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Eric Lin

April 3, 2024

5  out of  5 rating by Eric Lin
"Emily was professional and easy to work with! I was able to get my insurance switched over to state farm pretty quickly after massive rate increases from my previous carrier."
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Ashley Klumb

March 29, 2024

5  out of  5 rating by Ashley Klumb
"Emily helped me make switching my auto insurance simple and easy."
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Michael Gilstrap

March 20, 2024

5  out of  5 rating by Michael Gilstrap
"Great experience with Summer.Always take care of any issues that I may have..Great communication and most of all very humble and nice 😊 GREAT JOB!!!"
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March 19, 2024

5  out of  5 rating by Griffith
"Fast and friendly!"
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Pamela Rodriguez

March 14, 2024

5  out of  5 rating by Pamela Rodriguez
"Summer is an amazing agent. Everyone has been so nice and always work with me on anything that comes up."
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Mercedes Cole

February 29, 2024

5  out of  5 rating by Mercedes Cole
"My husband and I have been using State Farm with Jason Reed for years now and we have always had a lovely time working with them and the rates are great! Just recently I worked with Summer, and she was just the sweetest. She was able to help us out quickly and efficiently, and with fantastic customer service❤️ I can’t recommend them enough"
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Nick Deleon

February 22, 2024

5  out of  5 rating by Nick Deleon
"Answered all questions I had, very helpful with my search for insurance"
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Jorge Ledezma

February 21, 2024

5  out of  5 rating by Jorge Ledezma
"Great service awesome customer service"
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Colleen Shaw-Harbert

February 15, 2024

5  out of  5 rating by Colleen Shaw-Harbert
"Every time I call the office I am in awh of the friendly and amazing service I receive. Summer is very detailed and follows up with me if needed. Absolutely the best provider and customer service ever. Highly recommend this location for services"
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Margie Eliot

February 14, 2024

5  out of  5 rating by Margie Eliot
"Thank you Taylor Tormous for your concern in regards to the road side assistance situation. Your expeditious response speaks great of State Farm and Jason Reed's agency. I truly admire your genuine concern. Thank you again."
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Kwaku Agyekum

February 12, 2024

5  out of  5 rating by Kwaku Agyekum
"Was struggling in choosing an auto plan, i was introduced to Emily Burke at State Farm and she did an excellent work, good customer service, communication on point and good customer relations"
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David Cooper

February 9, 2024

5  out of  5 rating by David Cooper
"Emily was very helpful with assisting on filing a claim."
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sade raymond

February 2, 2024

5  out of  5 rating by sade raymond
"Summer, is amazing! She is very polite and professional. I have been experiencing some financial difficulties and she has been encouraging and goes above and beyond to review my policy and provide me with the best option possible. STATEFARM is a great insurance company and the staff at Jason Reed, office is the best."
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Alyssa Cooper

January 25, 2024

5  out of  5 rating by Alyssa Cooper
"I'm new to State Farm and I only had the pleasure in dealing with a Ms.Emily and Ms Summer. They don't talk like robots! They're very kind, compassionate, and listen to all your questions. The best part is they find a way to click with you and share their experiences to show you that they know how it feels.. Everytime I talk to them it's like talking to old friends. They truly act like they never meet a stranger..There needs to be more people like Emily and Summer!!"