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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Spandana koneru

August 22, 2025

5  out of  5
rating by Spandana koneru
"I'm so happy that I chose State Farm! I've received the best customer service from Emily. She was so patient and understanding, and listened to all my questions and concerns regarding the quotes. She helped adjust my auto insurance plan till it was the right fit with me. Thank you so much!!!"
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Yeovanni Cancino

August 21, 2025

5  out of  5
rating by Yeovanni Cancino
"Everyone i talked to was very friendly and helpful. Made the process from switching from another state to texas super easy and painless. Emily and Taylor were great"
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Woke Sunblood

August 21, 2025

5  out of  5
rating by Woke Sunblood
"Summer is a significant asset to the company. She consistently provides a positive experience when speaking with her."
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Danita Luttrall

August 19, 2025

5  out of  5
rating by Danita Luttrall
"Today, I needed quick information and Summer had it texted to me before I could get off the phone! What service!!! I’ve been with my State Farm agent since the mid 90’s. Jason and his staff (Emily and Summer) are always pleasant, helpful, and quick with turn around time for new information. No matter where I live, Jason Reed’s office will be my representative for State Farm. Thank you, all, for making each interaction the best!"
We responded:
"Thank you Danita for choosing Jason Reed State Farm"
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Alan Calvillo

August 18, 2025

5  out of  5
rating by Alan Calvillo
"Emily waschburne did a great job helping me setup my insurance. She made it quick and easy to understand! Got my quote and bought my insurance in less than 30 mins!"
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Patricia Hicks

August 15, 2025

5  out of  5
rating by Patricia Hicks
"Emily made our transition very easy. The staff in the office were very friendly and helpful."
We responded:
"Welcome to our agency and thank you for choosing Jason Reed State Farm"
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Ash

August 15, 2025

5  out of  5
rating by Ash
"I called a little over a week ago to ask a TON of questions with about 5 or 6 different variables (all needing different quotes). I spoke with Emily and she was so happy to assist me. Emily gave me quotes for each variable and explained everything to me. She also answered ALL of my questions. I didn’t even realize we stayed on the phone well past the time for her to leave the office and she never even mentioned that to me. She even went above and beyond to give me some additional information for other things I didn’t even know I was going to need. The thing is I wasn’t even getting a policy that day, just getting quotes, but that didn’t matter - her customer service was on point. Today I called back to speak with Emily and changed my insurance over to State Farm. Her welcoming spirit and the fact that she was very knowledgeable totally won me over. In addition to this being more affordable than my old policy, the way she has spoken to me made me feel like a friend more so than a business transaction. I am looking forward to having State Farm as my insurance and I will be calling back to speak with Ms. Emily to make some of the other changes we talked about. :-)"
We responded:
"So glad to hear you had a great experience with our office. Thank you for choosing Jason Reed State Farm"
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Chey’An Buckholtz

August 14, 2025

5  out of  5
rating by Chey’An Buckholtz
"very much a pleasure to have summer over at statefarm to help me go over my coverage options, she talked me through everything and tried to get me the lowest rate possible!!"
We responded:
"She’s the best! Thank you for the kind words"
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Dustin O'Brien

August 11, 2025

5  out of  5
rating by Dustin O'Brien
"Taylor was great to work with and helped me save a lot of money on home and auto insurance!"
We responded:
"Welcome to our agency Dustin! Thank you for choosing Jason Reed State Farm for your home and auto insurance needs"
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Nikandros TTRPG

August 11, 2025

5  out of  5
rating by Nikandros TTRPG
"Emily helped me with getting all my insurance transferred from my moves across the country. Not only was she easy to talk to but we found out that I could get a lot better coverage while paying less. I feel like I got the best help possible and now I know I have an agent to reach out to for any help!"
We responded:
"Emily is one of the best! Thank you for choosing Jason Reed State Farm."
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David Cooper

August 5, 2025

5  out of  5
rating by David Cooper
"Taylor was great. I called to replace a vehicle on my policy and took less than five minutes. I’ve know and worked with Jason for over 25 years. If you need an agent, contact Jason and he’ll take care of you."
We responded:
"Thanks for the kind words David! Glad to hear Taylor was able to get taken care of."
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Guillermo Zenteno Gumucio

August 4, 2025

5  out of  5
rating by Guillermo Zenteno Gumucio
"Summer is just the best, she addresses every single issue or concern you may have about your policy and explains it from an empathetic perspective and leaves out no details. I have no clue how they manage to make a phone call to your insurance agent something you actually look forward to do"
We responded:
"Thank you for choosing Jason Reed State Farm. We appreciate you Guillermo!"
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Austin Mccollough

August 1, 2025

5  out of  5
rating by Austin Mccollough
"Summer and the team here are absolutely fantastic! Whether it's something as simple as paying a bill or having to change cars and coverage while sitting at a dealership, Jason Reed's office will be there to help walk you through any questions you have. This office has helped me through multiple policy questions/changes as well as helped me with roadside assistance after being stuck on the highway with a flat. If you go to any other State Farm office you are doing yourself a disservice!!"
We responded:
"Appreciate the kind words Austin. Thank for choosing Jason Reed State Farm"
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HT Hammer

July 25, 2025

5  out of  5
rating by HT Hammer
"Emily helped me setup new auto insurance and get away from Safeco. I really appreciate your help. Chris Lieuallen"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Sam Aminzadeh

July 17, 2025

5  out of  5
rating by Sam Aminzadeh
"Jason Reeds office has been servicing my family and I for years. They always take care of us with our houses and vehicles. Thank you Emily and Jason for the outstanding service. I will continue to recommend."
We responded:
"Thank you for the kinds words! We appreciate you choosing Jason Reed State Farm "
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Austin Gray

July 10, 2025

5  out of  5
rating by Austin Gray
"Emily was very friendly, helpful and extremely polite regarding my new policy."
We responded:
"Welcome to our agency Austin! Thank you for choosing Jason Reed State Farm"
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Alysia Kerr

July 8, 2025

5  out of  5
rating by Alysia Kerr
"Emily was very efficient and thorough. She made the process painless. I also got more coverage for less cost."
We responded:
"Emily is one of the best. Thank you for choosing Jason Reed State Farm"
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Jean-Gardais Monfiston

July 1, 2025

5  out of  5
rating by Jean-Gardais Monfiston
"I had a truly wonderful experience with Summer Austin from my local State Farm office today. From the moment we got on the call, she was warm, attentive, and genuinely committed to resolving my issue. She handled everything efficiently while making the entire conversation feel personal and reassuring. It’s rare to find that perfect balance of professionalism and care. Today, I experienced both! Thank you, Summer, for going above and beyond. This is exactly why I’m proud to be with State Farm."
We responded:
"Thank you for the kind words, Jean....she is an amazing person!"
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abdul nayeem

June 25, 2025

5  out of  5
rating by abdul nayeem
"👍"
We responded:
"Welcome to the Jason Reed State Farm agency. We appreciate you trusting us with your auto insurance needs. "
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Cierra Johnson

June 19, 2025

5  out of  5
rating by Cierra Johnson
"Ive had my policies here for years! They’re always so helpful and make it easy to make changes or contact if needed! If you’re looking for an agent, this is the one."
We responded:
"Thank you for the kind words Cierra and thank you for choosing Jason Reed State Farm"
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MyKayla Bowser

June 17, 2025

5  out of  5
rating by MyKayla Bowser
"This was my first time getting insurance by myself and Emily was the greatest! So helpful and made me feel right at home! Thank you!"
We responded:
"I’m glad to hear you had a great experience. Thank you for choosing Jason Reed State Farm"
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saiootej reddy

May 28, 2025

5  out of  5
rating by saiootej reddy
"It’s a smooth experience! I like talking with emily. She’s great she set up everything for me!! I would like to say thank you!!"
We responded:
"Thank you for choosing Jason Reed State Farm for your auto insurance needs"
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Thomas West

May 23, 2025

5  out of  5
rating by Thomas West
"I can’t say enough about Jason, Summer, and the team at this office. I have been a client here for nearly ten years and counting, and they have consistently taken care of me every step of the way. The most important thing to me in business is honesty, and Jason & his team exude honesty at every turn. A few years ago when I found a cheaper policy for my exotic vehicles, Jason was honest in telling me to switch. He even took the time to extensively comb through the policy to ensure I was protected, when others would have lied to keep me. Sure enough, I returned to insure my exotics with Jason & the team after two years after I wasn’t satisfied with the customer service at the other company. Most notably, It says a lot about management when the entire team is happy to hear from me & smiling through the phone, even when I call constantly to ask complicated questions about my policy. If you are shopping for a State Farm agent, even if you live in another city nearby, give this branch a call. His team, especially, Summer & Taylor, are class acts in customer service and are the BEST to work with."
We responded:
"Appreciate the kind words Thomas. We are glad to have you back!"
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ItsME 2017

May 22, 2025

5  out of  5
rating by ItsME 2017
"Emily was a fantastic person to work with, made everything smooth and painless! Thank you"
We responded:
"Happy to hear no pain! Thank you for choosing Jason Reed State Farm"
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Teresa Dugan Mansfield

May 21, 2025

5  out of  5
rating by Teresa Dugan Mansfield
"I am so impressed with the agents who I spoke with. Not only did they explain everything in detail, we saved money in all our policies. Love being back with State Farm"
We responded:
"Welcome back Teresa! Thank you for choosing Jason Reed State Farm for your insurance needs"